To put it directly, SMS’s competitive edge is the quality of our professional staff—a staff that is: motivated, genuinely, to excel for you; and empowered, wholly, to do just that. We recognize many research firms exist that know the X’s and O’s of the research business. Most operate under a business model in which profit margins can’t be compromised—a factor that often prevents their going the extra mile for you. Yet, often enough, that extra mile is exactly what pushes a project from average to excellent. That extra mile we travel is the insight we give you into the information we collected. Specifically, we give it a meaningful context and practical interpretation. Going the extra mile is also evident when you ask our project managers to give you that “something more”—and instead of citing a “cost impact”, we respond unhesitatingly to meet your request. That’s just the way we operate and what sets us apart from other marketing research firms.
Benefits from Working with SMS
- You receive personal attention.
- You are charged a fair and reasonable price.
- Meeting project objectives and prescribed timelines are a priority with us.
- An experienced research manager manages your project—not someone behind the scenes.
- At project conclusion, you have information that is accurate and actionable; you have newly acquired market intelligence.
We welcome the opportunity to learn more about your goals and specific needs. Together, we can forge a partnership that will positively and aggressively move your business forward.